© 2023 by The Training Atelier

Frequently Asked Questions

I've filled out the form. What happens next?

Once we have received your booking request an invoice will be generated automatically and sent to you through e-mail. 

Please follow the instructions to make payment
Your place will only be secured once payment has been made in full.

What payment methods are available?

EFT payment will secure your place immediately

Alternatively, cash payments can be made anytime prior to the date of the workshop

What if I can no longer attend on the day?

Due to our small startup size workshops are non-refundable.

However, with 24 hours notice we will gladly accommodate you on the next course date at no extra cost. 

What if I miss the booking deadline?

Depending on the workshop, bookings may close 24 to 48 hours prior. 

To join our waiting list, please complete the online booking form.

Be sure to add "waiting list" in the notes box.

We will notify you when a slot is available.

Alternatively, you may book for the next course date. 

 

Do you offer private group events?

Yes, we do. Contact us and we will gladly  tailor a package to suit your requirements. Perfect for birthdays, family time and many other social gatherings.

Is there safe parking available?

Yes. Parking is available within a gated premises.